Submit Feedback On the Go with Mobile Companion
Convenient Mobile Application Meets Customer Needs
CQI Mobile Companion is the latest enhancement of Enprecis CQI technology, consisting of a mobile feedback application that gives vehicle owners another way to share vehicle issues and questions from anywhere. The convenient and easily accessible nature of the application enhances the amount and quality of customer satisfaction data available to the manufacturer or dealer, providing actionable directives.
Mobile Companion features include:
Instant and Repeatable Survey Process
• Application rapidly links vehicle owners to CQI
surveys in mobile format
• Customers may take survey multiple times to report new issues
• New data helps manufacturers understand if fixes have been effective
• Overall process outlined below
• Mobile owner’s manual provides important
resources on the go
• Dealer directory connects vehicle owners with service location information
• Parking reminders help users find their vehicles more easily
• Social networking tools connect vehicle owners with online communities
CQI Mobile Companion is a critical component of Enprecis' ongoing effort to connect vehicle owners and manufacturers using advanced technology, and reflects a commitment to serving vehicle owners in the channels they use most.
For additional information about how CQI Mobile Companion can help collect important customer feedback on the go, please contact Enprecis at firstname.lastname@example.org.