Real Insights from Real Customers in Real Time
Gain an Industry Advantage with Enprecis Continuous Quality Insight (CQI)
Modern cars are complicated. Getting detailed customer feedback about them doesn't need to be. Enprecis offers a simple yet powerful approach to gathering and analyzing customer feedback, incorporating custom feedback channels (such as surveys) that gather instant feedback from customers. This feedback can be reviewed with powerful analysis tools capable of leading to actionable insights. With our tools, executives get the detailed feedback they want, engineers get the context they need, and everyone gets to drive a better vehicle.
Continuous Quality Insight (CQI)
Enprecis CQI is a sophisticated technology platform that powers an effective approach to improving product quality and customer satisfaction. CQI incorporates custom feedback channels, detailed data, and sophisticated reporting tools that work in concert to produce clear, actionable directives for enhancing product quality and customer satisfaction.
Enprecis CQI collects customer feedback using a variety of channels, such as mobile applications, online surveys, and even call centers. All feedback collection channels are fully branded and specially tailored to elicit the type of detailed feedback automobile manufacturers need to make product and service improvements. Enprecis technology gathers comprehensive data while also providing a simple, streamlined feedback collection experience for the customer.
Collecting customer feedback is just the beginning. Once a vehicle owner submits feedback, the data processed and available for immediate, ongoing analysis. Enprecis CQI data is more comprehensive and usable than information from other quality measurement solutions, thanks to several distinguishing characteristics:
Enprecis' robust online reporting tools help turn raw CQI data into identifiable trends and actionable directives for improving specific vehicle quality issues and enhancing overall customer satisfaction.
Enprecis CQI represents a revolutionary approach to collecting and analyzing customer feedback. For additional information about how the Enprecis CQI platform can help collect important customer feedback for your company, please contact Enprecis at firstname.lastname@example.org.