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Helping Automobile Manufacturers Quickly Improve Quality

Case Studies Prove Enprecis' Effectiveness

Enprecis Continuous Quality Insight (CQI) technology helps automakers identify and resolve specific vehicle quality issues as well as improve overall customer satisfaction over time. By collecting detailed data in real time and allowing for extensive, in-depth analysis of that data (including trending), CQI quickly transforms customer feedback into actionable directives for automakers. Here are just a few examples of how Enprecis customers have identified and resolved important business issues using Enprecis tools.

Staying Dry: Fixing Water Leaks with Customer Feedback
Learn how one manufacturer resolved a water leak by reading customer comments

Keep Connected: Customer Comments Identify Bluetooth Issues
CQI customer comments provided the detail necessary to fix prominent Bluetooth problems

On the Move: Becoming the Most Improved Non-Premium Brand in the J.D. Power Initial Quality Study (IQS)
Enprecis client uses CQI data to improve J.D. Power IQS score by 24%

Dashboards: Improving Data Visibility Across the Organization
25+ custom dashboards provide focus for 200+ CQI users at one large automaker

Each case study details the process of identifying an issue, analyzing data to design a solution, and verifying the effectiveness of the solution. The ability to provide reliable data and useful tools to support all stages of this process is a major part of Enprecis' ability to revolutionize client operations.

Case Study Progression

 

For more details on Enprecis client success stories, contact Enprecis at info@enprecis.com.