Comprehensive data ranging from high level branding to individual customer feedback

  • A New Era of Technology

    Connecting all stages of the customer experience

    Technology powers today’s vehicles, with more than 60% of the perceived value of a new vehicle coming from electronics and software. Enprecis takes advantage of this advanced technology to measure and report on every aspect of customer satisfaction and vehicle quality in the automotive industry in unprecedented ways. The Enprecis product line helps connects vehicle owners and manufacturers across multiple feedback channels throughout the stages of vehicle purchase, initial ownership, ongoing service, and repurchase evaluation. Enprecis CQI technology makes it possible to identify issues, improve satisfaction, and design better vehicles faster than ever before.

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  • Analyzing Detailed Data

    To produce actionable insights

    Enprecis CQI collects real-time data on an ongoing basis, alerting manufacturers of emerging issues in time to enact effective fixes. Multiple feedback channels deliver comprehensive data from the brand aggregate all the way down to individual customer comments. Enprecis clients examine this detailed data using powerful tools that enable a deep understanding of vehicle issues and the action necessary to correct them.

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  • Listening to the Global
    Automotive Market

    Directing product improvements

    Enprecis is capable of processing customer feedback at any time, in any location, through any channel, in any language, providing a global solution to the automotive industry's need for actionable customer feedback. Enprecis' clients span 10 countries and use data in multiple languages to drive effective product improvements. As the global automotive market grows, Enprecis continues to develop new tools to more effectively serve as the voice of the customer in new markets.

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  • Enprecis Redefines
    Customer Feedback

    and Produces Real Results

    Collecting continuous data has helped Enprecis clients triple survey response rates, collect five times as many customer comments, cut vehicle issues in half, and raise overall quality scores, among other successes. Enprecis technology unites automobile manufacturers, dealers, and drivers on the same road to the future… a future where customers inform product enhancements in an evolving global market.

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